About King IT
King IT is in the business of helping people with tech problems, fast and affordably while making it easy.
We achieve this by offering repairs to all manner of electronics and computers, our stores lend themselves to having a high theatre value encouraging customers to see the repairs in action. King IT techs are trained to the best practice in the industry and all internally accredited. We repair PC, Mac, Phones, Tablets, Consoles, and Drones. King IT is a market leader in a range of complementary services, accessories, new and refurbished phones and computers.
Our whole team is dedicated to playing at a higher level, that’s not just at work that’s in life. We have a sounds set of core beliefs that guide our actions on a daily basis, resulting in win/win scenarios, personal responsibility, high levels of commitment and accountability among all team and above all a fun and drama free work environment.
What it takes to be a King IT Tech
Expect the unexpected, because there’s no such thing as a typical day for a King IT Tech. This position suits highly organised, creative problem solvers, with a passion for tech repairs. The ideal candidate will be able to manage their own time, and have the ability to cope with stressful situations. The role is very hands-on, and requires pro-active people who can fix all problems and convert that into perceived value for clients using outstanding communication and interpersonal skills. If you have the drive to succeed, high work standards, and the proven capacity to manage your time, then this is the perfect job for you.
Either extensive experience or a qualification is necessary. Have neither? Then apply for a traineeship at [email protected]
“It’s a fast-paced environment; you’ll be swallowed up if you don’t have initiative and the drive to succeed.” – Patrick King CEO
We are looking for:
- An effective communicator,
- A team player prepared to give the extra 10% by staying back late, coming in early
- Professionally presented with great hygiene practices,
- Energetic (not lethargic),
- Strongly skilled in interpersonal relations,
- Results driven with a can do attitude,
- Highly focused on delighting customers with quality repairs, and
- Enthusiastic about and open to the King IT way of doing things.
Who has a proven track record of:
- Creating a fantastic retail store experience,
- Finding creative solutions to problems,
- Basic to intermediate level technical troubleshooting
- Basic to intermediate level technical repairs and problem solving,
- Leading a successful and enthusiastic sales team,
- Mentoring trainees,
We are looking for
The Role Challenges
- Hands on work
- High pressure
- Regular client interaction
- Hard Work
- Strict complex processes
- Creative thinking
As the business is always evolving, it’s important for candidates to be flexible and quick on their feet. Planning and organisational skills, as well as the ability to multitask will help you succeed but you’ll also need grit and determination to put it all together. It’s a goal-focused role, so it’s crucial to be organised. You’ll have to be comfortable leading from the technical aspect, using your knowledge and genius to make your teams and clients lives better by sharing that knowledge. Large parts of the role will be carried out on the retail floor with the customers. You will be focused on delivering a high level of customer engagement.
The rewards – What’s in it for you?
- King IT sets you up for success
- Industry leading remuneration package
- Conference / trade show opportunities
- Comprehensive training
- No day is the same
- Generous bonus package
Working, learning and growing in one of Australia’s fastest growing IT repair and accessories businesses brings a great deal of satisfaction. Our Techs will enjoy seeing the solutions they provide make people’s lives better and save them money. Whilst that means you’ll never be finished doing your job, it’s also one of the most rewarding parts of the job. In addition, we offer extensive training, industry-leading remuneration and excellent development opportunities.
Applying for the Role
Your interest will be treated in the strictest of confidence. If you are excited by an opportunity to be set up for success by your employer, work hard to achieve great things, and be part of Queensland’s fasted growing IT Retail Repairer then please click apply below, be sure to include all relevant info and a cover letter explaining why you are ideal for the job.
*Approximate salary includes superannuation expected bonuses, loading and penalties. Remuneration varies depending on location and experience.
Remuneration $38,000 - $48,000
Ideal Experience2 Years
Ideal QualificationCertificate III
Ideal TransportManual Licence